Privacy Policy

Legal Notice and Data Protection Policy

In compliance with the reporting obligations contained in Article 10 of Law 34/2002 of July 11, on Services of the Information Society and Electronic Commerce, the following information is provided:

Contact Information

Mailbox: info@minibusesvalencia.com
Phone: +34 615 41 16 57
Website: www.minibusesvalencia.com

Data Protection Policy

PLAN ABOUT SL informs visitors and users of its website of its policy for the protection and processing of personal data, which shall apply if users decide to fill out any form on www.minibusesvalencia.com, where personal data may be collected — except as indicated in the privacy policy applicable to each particular form.

In all cases, PLAN ABOUT SL guarantees full compliance with the obligations established by Organic Law 15/1999 of December 13 on Personal Data Protection, as well as those set forth in Royal Decree 994/1999, which approves the Regulation on Security Measures and other applicable regulations.

Data File and Purpose

The personal data provided by users or visitors will be included in an automated file under the responsibility of PLAN ABOUT SL, with the purpose of facilitating access to the contents offered via the website; providing, managing, administering, expanding, and improving the services and/or content offered; adapting services to user preferences; studying service usage; managing incidents; maintaining the website; and conducting advertising and market research related to the products and services of PLAN ABOUT SL.

Obligation to Provide Data

PLAN ABOUT SL informs users of their obligation or not to provide personal data requested in registration forms or when accessing certain services or content.

Refusal to provide the requested data, or providing false or incomplete information, may result in faulty or incomplete service delivery.

Data Transfer Authorization

PLAN ABOUT SL may request users' express authorization to share their personal data with entities related to the company for the purpose of sending information and promotional material.

Users may object to this either at the time of data collection or at any later time by sending an email to info@minibusesvalencia.com.

Policy Modifications

PLAN ABOUT SL reserves the right to modify this Privacy Policy to adapt it to legislative or regulatory changes or to instructions issued by the Spanish Data Protection Agency (AEPD). Users are encouraged to review this policy periodically.

Data Use

PLAN ABOUT SL is fully aware of the use and treatment given to personal data collected from users of its websites. The company commits to process this data solely to manage requested services or send commercial communications about products or services that may be of interest to users.

Security Measures

PLAN ABOUT SL will adopt all necessary technical and organizational measures to ensure the security of personal data and to prevent alteration, loss, or unauthorized access, in accordance with Royal Decree 994/1999 of July 11, approving the Regulation on Security Measures for automated files containing personal data.

Accuracy of Data

Users are responsible for the accuracy of the data provided and must notify PLAN ABOUT SL of any changes via info@minibusesvalencia.com, thereby exempting the company from any liability arising from inaccurate or outdated information.

User Rights

Users may exercise their rights of access, rectification, cancellation, and opposition (ARCO rights) by sending an email to info@minibusesvalencia.com.

Commercial Communications

PLAN ABOUT SL will not send unsolicited commercial messages or spam. Users may object to receiving commercial communications at any time by following the instructions provided in each email or by writing to info@minibusesvalencia.com.

Minors

Regarding data related to minors, PLAN ABOUT SL will not use such information for inappropriate purposes relative to the age of the child.

The company will allow parents or guardians to exercise the rights of access, rectification, cancellation, and opposition regarding their children's data.

If the user is under 14 years old, they must provide authorization from their legal representative consenting to the processing of their data by sending an email to info@minibusesvalencia.com.

Mobile App – Geolocation Usage

Our chauffeur service application uses the device's geolocation function solely for the purpose of managing and supervising rides requested through the platform. This data is used to:

The use of geolocation is limited strictly to the duration of the active ride. Once the trip is completed, the app stops collecting location data.

Assign and optimize chauffeur services efficiently.
Display the real-time location of the vehicle to provide estimated arrival times.
Ensure the safety and traceability of each journey.

Location Data Protection

Geolocation data is treated confidentially and processed according to applicable data protection regulations. We do not share your exact location with third parties except when necessary to provide the service or when legally required.

Opt-Out Option

You may deactivate geolocation at any time from your device settings. However, disabling it may limit or prevent the proper operation of key app features such as ride management and assignment.